Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Custom Bottoms (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from custombottoms.com (the “Site”).

Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”. This includes:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Order information including your name, billing and shipping address, payment confirmation, email address, and phone number.
  • Custom design files that you upload to personalize your product.
  • Account information including your username, password, and purchase history, if you create an account.
  • Device information including your IP address, web browser, time zone, and cookies installed on your device.

How We Use Your Information

We use your Personal Information to provide our products and services to you, including to: process payments, fulfil and print your custom orders, arrange shipping, send you order confirmations and tracking, provide customer support, and (where you have agreed) send you marketing communications. We also use your information to detect and prevent fraud and to improve our Site.

Sharing Your Information

We share your Personal Information with service providers who help us provide our services, including our printing and fulfilment partners, payment processors, and shipping carriers. We may also share your information to comply with applicable laws, to respond to lawful requests, or to protect our rights. We do not sell your personal information.

Cookies

We use cookies to power and improve our Site, to remember your preferences, and to understand how visitors use the Site. You can control cookies through your browser settings, though disabling some cookies may affect your experience.

Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete the Personal Information we hold about you. If you are a resident of the European Economic Area, you have additional rights under the GDPR, including the right to object to or restrict our processing of your data. To exercise any of these rights, please contact us at the email below.

Data Retention

We retain your Personal Information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@custombottoms.com.